One dispatch desk, configured for your trade.

A single hailstorm can turn a two-person roofing crew's phone into a nonstop ringer. RunSheets gives you a Category set built for that reality — Inspection/Estimate, Storm/Insurance Claim, Repair, and Full Replacement — so every call that comes in during a storm surge lands in the right bucket instead of one undifferentiated pile.

Multi-day tear-off-and-replace jobs get scheduled on the Day Timeline exactly like any other ticket, so a crew's whole week is visible at a glance instead of living in a paper binder in the truck. And because every ticket carries full resolution notes, a roofer has a real, timestamped record of what was found and what was done — useful the moment an insurance adjuster asks for it.

A burst pipe at 11 p.m. doesn't wait for business hours, and it shouldn't wait on a dispatcher either. Mark a ticket Emergency and RunSheets routes it straight to whoever's on call, with an instant email and text alert. No group chat, no missed calls.

For plumbers who service apartment complexes or work with property managers, Multi-Site & Multi-Location Support means a single customer record can hold every building and unit they're responsible for, each with its own address. And when a routine repair call turns into "we need a whole new water heater," the Service Call → Installation conversion carries the ticket forward instead of starting over.

Electrical work carries a paper trail whether you want one or not — inspections, permits, and code compliance all depend on being able to show exactly who touched a job and when. RunSheets' Audit Log records every create, update, and delete under the real name of whoever did it (pulled from the login screen, never "anonymous"), so that trail exists automatically.

Ticket categories split panel upgrades, wiring repairs, inspections, and new installs so your board isn't one undifferentiated queue, and manual dispatch assignment means a panel upgrade only ever lands on a technician you trust with it — never auto-assigned to whoever happened to be free.

A pool route lives and dies on whether the last visit's readings and service actions are actually written down somewhere your whole team can see. RunSheets turns each stop into a ticket carrying chemical readings, salt chlorinator checks, and filter backwashing right in the same resolution-notes/checklist fields every other template uses for job detail — so a route tech, the office, and the customer's invoice are all looking at the same record.

Recurring weekly/bi-weekly accounts schedule the same way a maintenance contract does in the HVAC template — every stop lands on the Day Timeline for the day it's due — and the live map plots the whole route so a tech (or a dispatcher covering for one) always knows the next-closest stop. On-Call covers the calls that can't wait for the regular route: a green pool, an equipment failure, a chemical-imbalance callback.

A cleaning appointment isn't just an address and a time — it's a checklist of exactly what's included, how to get in (a gate code, a lockbox, a doorman), and whether the crew is running low on supplies before the next stop. RunSheets keeps all of that on the ticket itself, so a fill-in crew member sees the same entry notes and task checklist a regular crew would, instead of a text message that gets lost.

Recurring weekly/bi-weekly/monthly clients schedule the same way any other recurring visit does, and the live map plots the crew's stops for the day so a route can be resequenced on the fly when a same-day reschedule or lockout comes in. On-Call covers exactly that: last-minute reschedules, a crew locked out, or a client who needs a same-day add-on.